All Episodes

Displaying episodes 1 - 30 of 105 in total

Episode 105 Jephtah, Jay and Ronald - V2 of the Community Builder Guide

Authors and Community advocates Jephtah Abu, Ronald Williams and Jay Elango talk about their new book coming out. It's actually version 2. They focus on communities ou...

Episode 104 - Community One Person Show and How to Get Sh#t Done

Scott Wilder, VP of Customer Engagement, Community and Partnerships at Base (Base.ai) talks about how you should copilot or partner with your community members to hel...

Episode 103 - Eni Selfo, Head of Community - Events, ROI, Community-Led Growth and more!

In this episode, Chris and Eni dive deep into a current event that Mind Valley held for their customers including the community. We talk about user groups, a technolog...

Episode 102 - With Nicole Saunders - Community Pro's need to be good at Business not just Community

We have to level up our business knowledge and tie community to how it ties into helping these business problems. Chris and Nicole talk about how it is so important to...

Episode 101 - Big Events, Small Events and How Slack Communities Play a Role

Director of Slack Communities, Elizabeth Kinsey talks about the role that community plays in big events, user conferences and more. She gives us some examples of how s...

Episode 100: Community-Led Growth, is it just another buzzword? Yes, yes it is, but....

Chris and Dani had a discussion around Community-Led Growth. Is it just a buzzword? We think it is a buzzword, because companies have been doing "Community-Led Growth"...

Episode 099 - Allison Boudreau - Small Group Networking, Events at Calix

At Calix, Customer Success Managers owns peer to peer networking in the Community called Circles. Circles is a small group, of about 10 of their customers, meeting tog...

Episode 098 - Nicole Saunders - Events and Collaborating with Cross-Functional Teams

In this episode, Nicole Saunders, Director of Community at Zendesk, talk about the connections and the cross-functional teams need to run events. Nicole is a genius wh...

Episode 097 - Fran Murphy, Vice President, Community at Upwork - Training and Certifications

In this episode Fran Murphy, VP of Community at Upwork talks a little bit about his background. He goes deep around what he is doing at Upwork. He also talks about Ta...

Episode 096 - Sammy Gebele, CEO SAWOO - Building Trusted Advisors to Build Online Communities

Creating connections and being trusted advisors are the key to a successful. This leads to Community Led-Growth. Sammy talks about some ways on how he thinks we should...

Episode 095 - How to Become a Trusted Advisor and Brand - Matthew Hunt, Founder of Automation Wolf

Matthew Hunt, Founder of Automation Wolf brings a different view of how you should think about reaching out to leads. He talks about snack able content, creating works...

Episode 094 - Erica Moss - HubSpot - How to think about Events and more

In this episode Erica Moss, Principal Marketing Manager, Community, at HubSpot joins Peers Over Beers and talks about her new role at HubSpot. We also dive in and talk...

Episode 093 - Dani Weinstein - CLIX Conference and Building Thought Leadership Communities

In this episode, Dani Weinstein talk about his experience at the CLIX event that had a ton of great Communality Leaders and speakers there. It was one of the first ons...

Episode 092- Jephtah Abu- Inclusive, Diversity, and Equity within Community

Special guest, Jephtah Abu mentions that there are over 4000 Community Managers in Nigeria. Did you know this? I didn't. Jephtah talks a lot about Inclusive, Diversity...

Episode 091 -Eni Selfo -Head of Community Management at Mindvalley

Events through Personal Transformation space and costume parties! In this episode Eni talks about how many languages she can speak, which is super impressive, and how ...

Episode 90 - Scott Wilder, Global Head of Customer Engagement and Community, Community-Led Events

In this episode, Chris Detzel asks for some advice from Scott Wilder around what it means to have a Community-Led Event strategy. Chris has been tasked with, at Reltio...

Episode 089 -Maria Ogneva, Director of Community - How to Build a Community from Scratch

Almost a year ago, Maria started at company called Invoca, a B2B company. She was tasked to build their community from ground up. In this episode she talks about what...

Episode 088 - Allison Boudreau - Director Education, and Community at Calix - Community and Academy

Special guest Allison Boudreau, Director. Digital Programs, Education, and Community at Calix joins Chris Detzel for a Peers Over Beers Episode. She's been at Calix fo...

Episode 086 - Nicole Saunders - Walking into an Established Community and an Existing Culture

In this episode we talk about walking into an established community. How do you go into an existing space that has it's own culture and help it thrive? What programs a...

Episode 085 - Special Guest Marjorie Anderson, Let's talk about Business Outcome Metrics

In this episode, Marjorie Anderson, Product Manager, Digital Communities at Project Management Institute joins Peers Over Beers and goes in-depth about how she looks a...

Episode 084 - Growth, Acquisition and Plan on a Page

Chris Detzel and Elizabeth Kinsey, Director of Community at Slack, get into what our plans are for this year with our online communities. The Slack Community is growi...

Episode 083 - Special Guest Jake McKee - Dinner 5, User Testing and Onboarding

In this episode of Peer Over Beers, Jake and Chris talk a little about Dinner 5, a place with community leader of 5 individuals talk and help each other, community use...

Episode 082 - Training for the Role of Community Management - Put Yourself Out There!

Nicole Saunders, Director of Communities at Zendesk and Chris Detzel give their take on some trainings you an take to become a solid community manager. We also talk ab...

Episode 081 - Being Customer First vs Function Out - Scott Wilder joins PoB another round!

Scott Wilder joins Peers Over Beers again and guess what, he has a new job. We talk about that on Peers Over Beers. We talk a lot about how - To engage your customer...

Episode 080 - Peers Over Beers is On YouTube! (Teaser)

This teaser is better seen on the Peers Over Beers YouTube channel, but it is a commercial of all the guest we have had on so far in 2022. It's also a small tribute to...

Episode 079 - Special Guest Richard Millington - Web 3, Social Media and Community Platforms

Richard Millington, from Feverbee joins Chris Detzel on Peers Over Beers. We cover a multitude of topics that include Web 3.0, social media and Community managers and ...

Episode 078 - Rewards, Recognition and Gamification - The Value of the Top 10% of your Community Users

Nicole Saunders, Director of Communities at Zendesk joins Chris Detzel, Director of Customer Communities and Engagement at Reltio go deep and talk about rewarding and ...

Episode 077 - Living on the Scott "Wilder" Side - The Creator of Intuit's Community and Web3

Did you know that Scott Wilder was the founder of the Intuit Community? Scott and Chris get into a multitude of topics that includes Data, Growth Marketing and a story...

Episode 076 - Guest host Elizabeth Kinsey, at Slack, is a Director! Community Titles Matter and Paths of a Community Manager

Guest host Elizabeth Kinsey from Slack got a promotion! She is now a Director! Chris and Elizabeth go into detail about how we think titles matter. We have a few stori...

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