20 year Digital Experience and B2B Community Expert Michael Sandoval and 20 year Relationship Manager and B2B Community Strategist Chris Detzel are your hosts for this fun and straight shooting podcast for enterprise community managers and social media professionals. With their easy and natural inquisitive banter, your hosts will tackle hard issues facing community managers in their day-to-day struggles, and yes, over a beer. From starting new communities, digitally transforming enterprise culture, moderation, and globalization techniques are all up for discussion.
Episode 011 - Chris is Confused! Super User, Customer Advocacy, MVP, Ambassador Programs
Audio File Updates Feb 25, 2020. In this episode Chris admits that the does not know everything about Community Management. We talked about the power of getting your community to help with topics. In this quick and dirty episode we talk about how to build a Super User Program for your community.
Episode 008 - "Be Empowered to Say No" Your #CMAD Self-Care Cure
Our first recording for 2020, and we are excited to bring you our wit to the fun world of community and digital. Since we recorded on #CMAD day, we decided to devote the episode to its theme of self-care. We talk about our routines, but the discussion turns towards the stressors on community managers today. To sum up; "be empowered to say no". Happy 2020!